Lake County Dispatch Center receives upgrades
Dispatcher Kelly Hanna stands at her new console in Lake County's remodeled 911 center. Staff members, who work 12-hour shifts, now can adjust their work stations for height, color and other personal preferences. (Kristi Niemeyer/Lake County Leader)
“These people are the true first responders,” says Lake County Emergency Management coordinator Mark Clary of the staff at the Dispatch Center, tucked away on the second floor of the courthouse.
On a recent weekday, dispatchers Robin Miller and Kelly Hanna each stare at a bank of eight screens that track the complex interactions between Lake County’s law enforcement, emergency services and the public...
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