Co-op urges members to reach out about payment problems

Flathead Electric Cooperative is encouraging members who have been financially impacted by the COVID-19 pandemic and are having trouble paying their electric bills to stay connected with the co-op.

The first thing members need to do is call the co-op. Given the opportunity, staff can generally work out flexible pay arrangements. Another option members have is to apply for energy assistance, which is funded by state and federal government agencies as well as private donors. There is additional funding available right now for those who are financially impacted by COVID-19. Whatever the member’s situation, at the first sign of trouble, the most important thing they can do is contact the co-op.

Due to the COVID-19 situation, Flathead Electric isn’t currently disconnecting, but eventually, outstanding electric bills will have to be paid and disconnects will be reinstated. That said, disconnecting anyone’s electricity is the last thing the co-op wants to do, according to a press release.

The bottom line, the press release noted, is that Flathead Electric is a member-owned, not-for-profit utility that cannot ask those who do pay their electric bills to subsidize those who don’t. The co-op must pay for its expenses, including the power consumed in its service area. Flathead Electric personnel are available to talk with members about payment options, available financial assistance, and energy-efficiency programs. Call (406) 751-4483 or visit www.flatheadelectric.com/stayconnected.