Thursday, June 20, 2024

911 dispatchers keep the valley safe

| April 16, 2024 12:00 AM

To our valued 911 dispatchers and technical experts at the Flathead County Emergency Communications Center, as Monday commences National 911 Public Safety Telecommunicators Week, we wanted to take a moment to express our deepest gratitude and appreciation for the invaluable service and dedication you provide to Flathead County each day.

Telecommunicators are the unseen heroes, the lifeline between those in need and the emergency responders who answer the call. Your unwavering commitment to excellence, professionalism, and compassion make a profound difference in the lives of countless individuals during times of crisis and emergency. 

Your role as the first point of contact in emergency situations requires not only exceptional technical skills but also an immense amount of empathy, patience, and resilience. You are the calm voice on the other end of the line, providing reassurance and guidance in moments of chaos and distress. Your ability to remain composed under pressure and to quickly assess and prioritize situations is truly remarkable. And while your tireless efforts often go unrecognized, please know that they do not go unnoticed. 

Thank you for your service, your sacrifice, and your commitment to keeping residents and the millions of guests who visit Flathead County every year safe.

Flathead County Commissioners Pam Holmquist, Brad Abell and Randy Brodehl.