Flathead Business Newsmakers

Park Side Credit Union selects nonprofits for partner program 

Park Side Credit Union has selected a group of nonprofit organizations the credit union will be supporting with its 2024 Park Side Partner Program. 

Through these strategic partnerships, each organization will receive cross-promotion, volunteer support, shared advertising, and a donation of $5,000 from the credit union. 

This unique, innovative campaign is in its 13th year and Park Side has donated more than $350,000 to over 60 nonprofit organizations through the Partner Program.  

“We are creating through this program an unparalleled network of cooperation and we are simply amazed at the depth of relationships and immeasurable positive community impact,” said Josh Kroll, Vice President of Marketing and Business Development at Park Side.

This year, the credit union has established partnerships with Glacier Institute, Ravenwood Outdoor Learning Center and Gateway to Glacier Trails, all based in the Flathead Valley. In Missoula, the group includes Zootown Arts Community Center, Dubbers Care Foundation, and Glacier Ice Rink. 

Park Side Credit Union is working to increase awareness of these critical nonprofit organizations.

WEL-Life earns customer experience award

WEL-Life at Kalispell Assisted Living has received a 2024 Customer Experience Award from Pinnacle Quality Insight. 

This recognizes WEL-Life’s outstanding performance in Variety of Food/Menu Choices; Quality of Food; Dining Service; Cleanliness; Response to Problems; Dignity and Respect; Move-in Process; and Safety and Security and Overall Customer Experience.

Qualifying for the Pinnacle Customer Experience Award signifies that WEL-Life at Kalispell has consistently ranked within the top 15% of care providers across the nation over the past 12 months. This achievement underscores their unwavering commitment to delivering exceptional experiences to residents and their families.

 "Recognition by Pinnacle Quality Insight on top of our recent designation as one of the Best of Flathead is very gratifying," said Tricia Dortch, WEL-Life Executive Director. “Our employees are dedicated to providing top-notch care. We are so grateful for our team."

Throughout the year 2023, WEL-Life at Kalispell engaged residents and their families in monthly telephone interviews. These conversations included open-ended questions and ratings across various categories. WEL-Life used this feedback to drive continuous improvement in their care.

To find out more about WEL-Life at Kalispell’s commitment to excellence, please visit wlkalispell.com or call 406-756-8698.