Residents of Essex have been dealing with their CenturyLink phone lines being down for days and even weeks at a time. (Jeremy Weber/Daily Inter Lake)
May 13, 2022
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Essex residents wary of CenturyLink's solution for poor phone service
CenturyLink customers in Essex may soon see a stop-gap solution to outages and poor phone service there, but the plan proposed by the telecommunications giant raises as many questions as it answers.
Solution pitched to CenturyLink may overlook Essex customers
After receiving years of sub-par phone service from CenturyLink, the residents of Essex are asking if they will once again be forgotten in the state’s recently announced “solution” to the problem.
Essex residents report slight improvement in phone service
Residents of Essex say their CenturyLink telephone service has improved since a May 15 Daily Inter Lake article highlighted the community’s problems with the telecommunications company, but their troubles are far from resolved.
Phone troubles leave Essex residents feeling isolated, especially in times of emergency
For the better part of a decade, CenturyLink customers in Essex have dealt with everything from dropped calls and excessive static to ignored repair requests and complete lack of service for days and even weeks at a time. With cell phone coverage nearly nonexistent in the area, residents are often left with no way to reach the outside world.